| How to improve employee performance? |
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Training isn't always the solution for improved performance.
Ask yourself...
1. Do I want my employees to know more about a specific product, technology or procedure?
2. Do I want my employees to change a certain behavior that I feel is getting in the way of their job performance?
If you are seeking behavior change for another person, following are four important factors that facilitate long-term behavior change.
1. Clear Outcomes: People need to have a vision, direction, or goal to achieve in order to make behavior changes.
2. Motivation: People only work toward new outcomes if they have a personal outcome they are seeking. Your job as a manager or supervisor is to identify what motivates your employee.
3. Support: People need the perspective of another person to help them identify their current strengths as well as areas for improvement. People benefit from having a person who believes in their own ability to reach a desired outcome or goal.
4. Time: Behavior change takes time. People need time and support to practice new skills and thinking on the job. Don??t expect immediate long-term change the day after you??ve supported a new behavior. Continue to support and share feedback.
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